I am now in the process of changing carriers because of how horrible they are and continue to be. Calls are billed in one-minute increments. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. And this doesn't make any sense at all. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. You can now share news articles on your favorite social media channels. I asked what request and he said that the ticket was closed and there was nothing else he could do. MOBILE WEBSITES: Access the mobile web site version of your choice. That dirty freaking bad customer service is awful at Straight Talk. Simply let him/her know that youd like to cancel your Straight Talk service. I asked for a manager or someone that could do something. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Please fill out the form below and we will be in touch with you ASAP. Conveniently this happens while Im broke down in the middle of road. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. I will be looking for another pre pay service with hopefully much better customer service! This company is a total scam. Unacceptable. strict standards for business conduct. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. We then hung up. Hopefully I can get them to unlock my sim so I can switch to something else. After installing it in my phone it said SOS for the cell signal. I have been a customer for about 7 years (with 4 phones/lines) in my household. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Asked for a supervisor and was told they don't transfer calls. Your balance information will be displayed on the screen. Yesterday we discovered that we can't call the New York State Police. service. Some phones on specific plans have hotspot capabilities. Receive your unlock code via email. 2023 Trustpilot, Inc. All rights reserved. Unsubscribe easily. After setting the sync settings, emails will begin displaying on your phone. Many consumers have expressed frustration with Straight Talk's phone-based customer service. It's now been a day and half. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. WebCustomer Service Chat Access Reward Information Download it now! Finally switching. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Smart Pay items cannot be combined with other purchases. But they were so QUICK to take the money out of my account. There wasn't one person that I spoke with that even cared. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. We also highlighted some reasons you might want to cancel your Straight Talk services. WebHow to Contact Straight Talk Customer Service Using DoNotPay! A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. This all happened after verizon bought them out. You will need to perform a separate checkout for the items in your cart. Get buying tips about Prepaid Phones delivered to your inbox. Kept asking to speak to a manager but was told they were a manager. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Access the Wifi Optimizer to help reduce data usage. Once the application is downloaded, you will need to sign in with your email credentials (username and password). I always get great service and customer service is great. I absolutely hate Straight Talk! > Change Credit Card or Checking Account. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. You can call us directly and we will help you. The 2nd person wanted me to scratch off the pin on the data card. Here you will find answers to our most frequently asked questions! 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. With Android 4.0 and later versions, you can set a mobile data limit reminder. We value your privacy. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. How Do I Purchase a Plan with Straight Talk? 4G LTE or 5G-capable device required. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Make sure you check if your phone is compatible by texting "KYOP" to 611611. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Service is currently available for your address. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Its location on this page may change next time you visit. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. They say they'll call you back. Transferred my friends number and now both phones are not working! It is impossible to talk to someone who speaks fluent English. I reset network settings. Have question about your phone or service? Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. I can not find a way to contact them if I am not a customer. Full web sites require more data to view and browse. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Corporate Advocacy Business Remediation and Customer Satisfaction Program. All Rights Reserved. Please wait an additional 24 hours and try the test call again. I guess you get what you pay for with the cheap service!!! It allows the users No one knows how to help or even cares. Yes, as long as Straight Talk provides service in that zip code. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Apparently I am not the only one with issues. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. The worst phone service ever!!!! They are a SCAM!! Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. WebContact Us Now. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Once the app and email has been set up, an icon will appear on the applications menu. Great help!!! So if thats what you want, feel free to explore it. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. We also ensure all reviews are published without moderation. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Posted by nepaguy001. Please save your time and don't do this service. They might even offer some discounts or incentives to keep you with them. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. and maybe a couple more hours before they can get it fixed. You have until DATE to complete the activation or you will lose your spot. Why Can't I Talk To A Real Person. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". on 2/28 at 3:05PM INSTALL NOW>> Forget about data limits! This helps your unused balance roll over to the next service cycle. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. WebAt Straight Talk, customer service is extremely important to us. I then told him that we would be leaving Straight Talk before the weeks done. You may have called before the Customer Care Center was able to Activate your phone. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. I have questions that Wal-Mart can not answer. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Find another carrier. Never called . DEVASTATING to my business. I have never experienced worse customer service in my entire life. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. The data is non existent no matter if it is the beginning or end of your service date. T-Mobile: Call 1-877-453-1304. Calling customer support is useless. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Concluding that she was psychotic, I asked to speak to a supervisor. Straight Talk has continued to offer quality services since launching a few years ago. The phone was bought 7 months ago (has a 1 year warranty). WebWho can I contact if I am having issues with my Phone Service? Please select which one you wish to keep. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. This company and the people who work here are so horrible. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. I am going to be switching to AT&T prepaid. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Call (888) 442-5102 to request an unlock. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Note that it can take up to two business days for Straight Talk to process your request. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Billing & Payment. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. I've had problems with customers service every time I've had a issue with my service. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. FAQ. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. My phone service is not working. We will get back to you in a few minutes. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Navigate to the Support tab and click on Contact Us. Copyright 2007 - 2023, ContactHelp.com. Manage Account. Thank you, you have successfully subscribed to our newsletter! He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. WebGet rewarded with Free Service at Straight Talk Rewards. If you need more data, you can purchase a 2 GB data add-on option for $10. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. There is no spot reserved for this router, you will need to check service availability for your address. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Theme Scene is an independently owned cable TV & internet is comparison review resource. Credit card and Account required for enrollment. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. They refuse to credit my account and are charging me full price for another month without the service I paid for. I am a prospective customer of Straight Talk. > Pay My Bill. I accidentally threw my sim card away when switching to Visible. Straight Talk also sells cell phones in their physical stores and also on their website. Yesterday one of our phones just stopped working (wouldn't turn on). There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. It is affordable and I like that I could bring my own phone. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. I am very angry. Very frustrating since Im having to borrow someones phone. Enter your address to check service availability for your address. After converting to the Verizon sim, my line has shown "inactive" for weeks. I am probably leaving them after over 10 years. In my experience and for my needs Straight Talk worked very well for me. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. You have exceeded the amount of items allowed in your cart. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. How Do I Check If There's Straight Talk Coverage in My Area? If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. I have been with Straight Talk Wireless for 3 years now. Airtime minutes will be deducted plus the cost of the International call. Why Ripoff Report will not release author information! r/StraightTalk 2 yr. ago. Long time customer of Straight Talk. When using this App, standard data rates may apply. This whole situation is f*cked up and I dont know what to do. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. By account information, we mean phone numbers, account numbers, login details, and more. I can't say I've ever had to deal with a service rep but that's a perk ain't it? I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? Do not work with this company. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. I would leave 0 stars if I could. All rights reserved. She did not tell me anything that would help me or even tell me she could help me get the phone. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Your Straight Talk phone uses the towers from one of these four networks. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. We've come across 5 numbers locally that we can't call. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Does Straight Talk offer a refund after cancellation? I ordered a Samsung Galaxy S10 from their website. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. WebTell us what your question is about so we can direct you to the best team to help you. And should that be the case, you might want to cancel. After spending over 2 hours on hold they disconnect me. Tell us what your question is about so we can direct you to the best team to help you. Or who knows as it was not freely shared. I will be taking the phone back. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. How those businesses take care of those complaints is what separates good businesses from the rest. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. This is the best way to manage and repair your business reputation. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". I've talked to 6 customer care agents was promised to get a call back twice that never happened. Alarms, TTY and other systems may not be compatible. J.D. Straight Talk could never get my phone to activate. 2023 TRACFONE. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. They are crooks and will not help! I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Message and data rates may apply. Its slower data speeds may not work for people who use their phones for streaming. Phone was fine for a month. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). The NEW $55 Plan will He said he was sorry but not allowed to once the ticket said it was denied. All of a sudden my phone stuck in sos mode. You can call us directly and we will help you. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. *Refer to the latest Terms and Conditions of Service at straighttalk.com. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Forget about data limits! If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. INSTALL NOW>>. Tried porting it back to my old carrier and the number is GONE! While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. Straight Talk does not own their own cellular towers. The latest complaint No mobile service was resolved on Jan 16, 2023. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. How do I know I can trust these reviews about Straight Talk Wireless? Straight Talk is one of the leading wireless carriers in the United States. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. We use dedicated people and clever technology to safeguard our platform.