If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. The cards offer older and disabled people free travel in the capital For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Changes To Renewal Of Concessionary Bus Passes. For those people needing to apply for their renewal this too can now be done byApplying online. If you have not received your renewal form, please contact our information line on 0345 600 0659. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. system now generates new passes automatically at least a fortnight before the A 5 administration fee will be required for a replacement bus pass. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. You can apply for a disabled persons bus pass if you are a Medway resident. Bus Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Alternatively, you can renew your pass online. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. It costs 10 for a new card. We will post your renewed bus pass 18days before the old one expires. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Open all. Renewing an older persons bus pass | East Sussex County Council Please still, Older Persons bus passes will normally be automatically renewed. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Find out which bus company you wish to comment about on our bus operator contacts page. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Residents are. Can I use my pass on Trains? Call us on 0345 200 0388 for an application form or for assistance completing one. All content 2023 Southend-on-Sea City Council. Where can I get a bus pass for an older person? If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Update or cancel a card. Can I use my disability-related with a companion bus pass in other parts of England? These cookies track visitors across websites and collect information to provide customized ads. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. I have moved out of Gloucestershire. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Your new pass will be valid for 2years. The cookies is used to store the user consent for the cookies in the category "Necessary". At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. For Seniors, pricing is as follows: One-way fare: $1.00. Your pass will be automatically renewed if you have used it within the last 13 months. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Renewing an older persons bus pass. applies to approximately 12,000 people, the vast majority of whom are Renewing your bus pass or reporting it as lost or stolen There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. No. Older person's bus pass | Leicestershire County Council Auto-renewal for an older person's bus pass. This cookie is set by GDPR Cookie Consent plugin. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Major investment in boroughs schools continues! These pages are for East Sussex bus pass holders. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Bus pass renewals - Travel Devon Click or tap the rating which best represents your experience. My new bus pass will not work when I place it on the smart card reader on the bus. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Using your card. Completed renewal forms will be processed and new vouchers issued approx. Find out more about an igo card. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. 2 Are senior bus passes renewed automatically? Renewing, updating or cancelling a bus pass. Will receive a renewal form, as evidence is required to obtain a new pass. What should I do? gov.ie - Operational Guidelines: Free Travel Scheme This might be a letter confirming your eligibility and asking if you wish to renew. This cookie is set by GDPR Cookie Consent plugin. GCC understand there was a discount being offered for some local train travel. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Username Password Forgotten your Password? Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Free travel bus pass and voucher renewals - Suffolk on Board You can apply for a replacement bus pass by filling in the lost bus pass application form. It tells you about: Bus passes are issued for up to five years. But opting out of some of these cookies may affect your browsing experience. Can I use my English senior citizen bus pass in Scotland? Login to renew or manage your Bus Pass and to keep your details up to date. Over 60 travel concessions & bus pass | Age UK Higgins, Telford & Wrekin Councils Customer Services Manager, said. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Disabled person's bus pass . Older person's bus pass renewal. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Essex County Council is not responsible for this. Can I use my pass on Trains? Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. You should have received all the information you need by now. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. for staff to amend your details and arrange for a renewal pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Unemployed people. I am an age-related bus pass holder and my current bus pass is due to expire soon. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. igo card for 11 to 16 year olds. 1 Contents. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Pensioners to lose free bus pass due to state pension changes Your bus pass will be renewed automatically. This website uses cookies to improve your experience while you navigate through the website. How long will my new bus pass be valid for? "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . It is no longer. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Advice for bus pass holders whose cards are about to expire We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. You should have receive your renewal form by mid-February. Renew an existing pass | Transport for Greater Manchester If you email us please confirm your date of birth and current address in the email so we can fully check our records. Login Or Register | Lancashire County Council Bus Pass Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If you do not receive your new pass please contact our information line on 0345 600 0659. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN You can apply for your renewal bus pass online. I currently have a disability-related bus pass with companion entitlement. If you have an older person's pass that expires in the next two months renew online with the following links: -. Readers ask: Where To Renew Bus Passes West Midlands? Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If you have any questions, you can call us to discuss your application on 0345 200 0388. A letter and a renewal application form will be sent to you automatically you can also use the application form below. As a general rule, it is usually cheaper to call during the evenings and weekends. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Applicants whose pass was issued due to a disability will continue to be automatically renewed. The cookie is used to store the user consent for the cookies in the category "Analytics". You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Our Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. These cookies ensure basic functionalities and security features of the website, anonymously. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. This cookie is set by GDPR Cookie Consent plugin. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Changes to personal details English bus passes are not accepted in Scotland and vice versa. . No it is not possible to issue an age-related bus pass "with companion" entitlement. Can I use my OAP bus pass on trains? If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. You can find your renewal code located in the box towards the bottom of your renewal letter. You do not need to reapply for your bus pass. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. How do I apply for a disabled persons bus pass? Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Renewing, updating or cancelling a bus pass - Thurrock Are you struggling with the cost of living crisis? Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Concessionary bus passes will no longer be renewed automatically. Newsroom - New bus pass to be renewed automatically This should include: -. This Free bus passes explained - Surrey County Council - surreycc.gov.uk Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. No, concessionary bus passes are not accepted on the night Buses. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. If you send us different evidence, your pass may be delayed or refused. Copyright Lancashire County Council 2022. Freedom Pass expiring: How and when to renew London travel permits. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. pensioners. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Apply for your bus pass by visiting the GOV.UK website. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. For assistance with new applications: (Click the arrows below to reveal the answers). Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. all that. Have you moved? If you pass does not register on the card reader on the bus, we won't know the pass is being used. If you do not have your current pass, then please contact us. New bus passes to be sent to thousands of County Durham residents Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. We also use cookies set by other sites to help us deliver content from their services. There is no need to contact us until we get in touch with you. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. You do not need to renew an igo card. Copyright 2023 Wisdom-Advices | All rights reserved. Currently this is at age of 66. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. NoWcard: Renew To get an older persons bus pass you must 2 Apply to your local council. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. You will need to apply to this authority for a new pass. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. I am a disabled pass holder, will I receive a bus pass renewal letter? Please ensure that you keep us informed of any changes to your name or address. Companion passes are automatically renewed at least 2 weeks before they are due to expire. So, to find out if you're eligible and where to apply, get in touch with your local council. I have not had an automatic renewal what do I do? Older Person's bus passes will be renewed soon. If you move address, update the details on your bus pass at least three weeks before the renewal date. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Senior HOLO cards available at all Satellite City Halls on Oahu These are mostly people who have held a bus pass since at least 2008 and will now be . If you have any questions, please contact Essex County Council by calling0345 743 0430. If you've had a concessionary bus pass for the last five years, you might . On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Blackpool:
Our free email alerts will help keep you up to date with the things that matter to you. You can renew your bus pass up to 8 weeks before it expires. My age-related pass has now expired but I have not received a new one. The form will ask for a new passport-sized photo, which will be printed on their new card. All rights reserved. Please note the Bus Pass system is separate to other Council systems and requires its own login information. 1 week before current vouchers expire. We will need to see evidence of your new address. What do I do about my concessionary bus pass? Can you renew your bus pass online? - Wisdom-Advices If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. 5 Other ways to apply. If you cannot apply online for any reason please contact us. For further information see www.gloucestershire.gov.uk/fairprocessing. N94. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. You can get an older person's bus pass when you reach State Pension age. What is the cause of the card not working? This form can be completed and returned in the envelope provided with your form. Alternatively you are able to renew your vouchers online. http://www.nowcard.org/nowcardfaq.asp#FAQ23. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You won't need to renew your bus pass when it expires. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. If your pass has been stolen, you should call 0345 200 0388 to replace it. You don't have to do anything, unless you have moved since we sent you your last pass. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. You may need to provide proof of your new address. I have moved into Gloucestershire. What time can I use my bus pass outside of Gloucestershire? What do I do with a bus pass which is no longer needed? If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. You'll need your current pass in order to renew. Collecting an application form from your local library. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility.