The staff was so accommodating and friendly the night of the event. Again, we are very sorry for your loss and we wish you all the best. This venue is breathtaking! I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. Jessy Moran & The Waterfall Staff. I highly recommended this venue and Event Specialist, Jessy. She was actually getting married during the time of our planning and I never noticed a gap in service. Seriously they brought you whatever you needed! and Abigail who were so kind and helpful and made sure our day was perfect. This of course was after our rehearsal started late, because valet didnt know there was a rehearsal and told the people who arrived before us they may be in the wrong location, so they left and went to the rehearsal dinner venue. Unique Philadelphia Wedding & Reception Venues | Bellevue Hotel - Hyatt Plenty of food and great drinks! . I couldnt be more thrilled with the day. They made sure my husband and I were fed and had drinks all night long. Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. hope other couples can read this and feel at ease to pick this incredible venue. I could not have asked for a better family to work with for such a special day! Absolutely wonderful!!! venue. All of my guests loved the Waterfall. One of the most important things to me and my husband for our guests to experience was amazing food and plentiful amounts of it - this place does that justice and then some. Our wedding day was absolutely beautiful! Our wedding was perfect, the food was delicious and the staff were so professional. Thankfully I said something and they were able to accommodate. The Waterfall was the PERFECT setting for the type of wedding we wanted to host. And there was So.Much.Food. The Crowne Plaza, where the bride got ready, had very elegant and clean modern looking rooms. -there were 2 bar tenders for a 250 person wedding, which definitely overwhelmed the bartenders and annoyed my guests. because of it's looks but because of the food package. I had a lot of my own decor I was providing for the wedding and was a little anxious about it being set up how I would like. Whatever we needed they were right there accommodating everything. Regardless of this review, w My husband and I had our wedding at the Waterfall on Nov. 12, 2016 and it was a truly wonderful experience. The food was outstanding. The many cocktail stations, butlered hors d'oeuvres, sit-down dinner, dessert stations and to-go items were just delicious and plentiful. Our main contact was Ashley and she did a wonderful job answering all our questions. I highly recommend The Waterfall. Every little thing was beyond amazing and honestly I can't begin to explain how helpful everyone All I can say about this venue is WOW. All the vendors he recommended were excellent also. Thank you so much for your kind words! Many of the guests thought the cocktail hour was the dinner! I would easily rate th Best venue in Delaware!!! Amanda was great as well! Thank you for being a part of our special day. they knew who we were and greeted us by name with hugs and handshakes. The picturesque outdoor ceremony space, was infested with bugs severely! My bridal attendant Amanda, she was one of the kindest people Ive encountered, my family can be a little rough sometimes, and she ensured that I was calm and had everything I needed. sure hosting your event, and we wish you and Cornelius a lifetime of prosperity and happiness. cons You will not be disappointed! All of the staff were amazing, especially Amanda the bridal attendant. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. The Waterfall features two exquisite ballrooms that accommodates up to 500 guests. tail! No big deal. The cocktail hour was amazing! VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. Jessy was amazing!- she has a very relaxed and calm demeanor which helps to balance out the craziness that every bride feels prior to their wedding. Every staff member was extremely nice and made sure we were happy and listened to every step of the way. These two went above and beyond from the minute I first contacted them, answered my one million emails so prompt Everyone at The Watferfall was so nice and helpful with planning our wedding (and re-planning due to COVID-19). It was a relief to know that every situation was handled, and professionally at that! I have done one wedding there and am schedule for another wedding for 2018. Not to mention that the Minimum number of guests and price per person is much higher than nicer and more professional locations within the immediate area. as. We have guests still calling us and telling us this was the best wedding they have attended. The Waterfall had TWO beautifully decorated ballrooms to choose from, and a newly renovated outdoor terrace for a ceremony. Finally, HERE IS THE KICKER. We had 250 guests and we have not stopped hearing from them about how amazing our wedding was. hing in order and were a pleasure to work with. All of the staff are there to help you from the minute you walk in till the time you leave! Plan A Wedding Glen Foerd id before, never hesitate to reach out for anything! When we started looking at venues in the Philadelphi Everything went great, from the big details such as the decorations to the small details such as making sure that us and our bridal party was feed. The interior of this venue is just as elegant and refined as the exterior. This venue aims to please - from the very first visit through my wedding day, you are treated not only like their best client, but their only client. If I could give 10 stars, I would! The outdoor wedding ceremony offered a magnificent backdrop for the perfectly landscaped setting. Maggie and David did an excellent job of helping us through the plannin We had our daughters wedding.here and everything was flawless service to tons of great food. Staff Superb Waterfall banquet and conference center | Partyspace Delaware The staff was easily accessible and took good care of me! -beautiful venue All our guest said they have never eat that much food at a wedding before. This spacious dance floor is perfect for dancing the night away with your guests. I hugged her so many times and didn't know how else to thank her for your support. They are top notch when it comes to executing your perfect wedding. O my husband and i recently had a wedding at the waterfall and our experience there was beyond our expectations. LIFE SAVER. From what me and my fiance and also my parents thoughts were, from being with us during the whole tour, made The Waterfall an instant NO! The cocktail hour space was breathtaking. I was married at The Waterfall in November 2017, and could not be more thrilled! Nicole was great to work with. I will remember this day forever!! You will not regret it :) All my love to The Waterfall - I hope I get to go back again as a guest one day. We had a fabulous night and all of the guests did too! The Waterfall Catering and Special Events, Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. Once we completed the tour we were seated in our "sales desk" room. If its within your means, I would definitely recommend The Waterfall for a perfect start to your new beginning. Just wanted to thank you again for all of your kind words! The staff was amazing! -their package includes a free cake ours was terrible and ugly, I wouldve rather paid for it. She is an incredible person and I would recommend her to anyone! They both made it so effortless a we only had to worry about saying our vows and have fun. The food that we did taste was very tasty. The Waterfall provided us with best wedding day experience I could ever imagine! You and your guests will really get a taste of the outdoors in this space because it lets in plenty of natural light and leads straight out into the garden areas. I spoke with the owners regarding the payments you have already made. It was our pleasure to get married at this wonderful venue. You and Terron were so great to work with and I am so happy The Waterfall was able to share this special day with you. As you probably have read from the other reviews, food was abundant and amazing! +1 215 893 1234. Our event coordinator was extremely helpful from our first visit up until the day of the wedding. If you plan to have an amazing wedding where no stone is left unturned its the THE WATERFALL or nothing . She made sure we were taken care of every step of the way. We truly had the best night!!!!! ), Jessy made sure we had music and were able to start the ceremony as planned until the back-up DJ arrived in time for the reception. You also did an amazing job answering my questions and helping with everything throughout the whole process. but she kept us on point with timing and made sure the room remained stocked and comfortable. We had trouble gathering all the family members after the ceremony for pictures, and Amanda stepped up without hesitation and without necessarily knowing all of our family members, and tracked them all down. The Waterfall Catering & Special Events - Claymont, DE - Wedding Venue 5.0 out of 5 rating , 185 Reviews, 4.6 out of 5 rating , 58 Reviews, 4.9 out of 5 rating , 113 Reviews, 5.0 out of 5 rating , 85 Reviews, 4.9 out of 5 rating , 320 Reviews, 5.0 out of 5 rating , 9 Reviews. Now we just need to be invited as guests to experience that side of it :). The food was beyond plentiful and amazing. Very helpful, informative, and flexible! We can't thank the entire staff there enough for making our day so beautiful and so perfect! We were also so surprised by the stunning flower tribute to my daughter. If there were better communication, that was something that likely could have been avoided. t the wedding has been raving about it. I am not one to typically give reviews but I thought this was one instance where nothing could have gone better, they made the perfect night happen and I just want everyone els WOW I don't have enough words for how BEAUTIFUL my wedding was. LEGIT SUSHI. Thank you so much! Capacity: 180 (200 w/out dance floor). You guys did a phenomenal job!!!! The Waterfall Wedding Guide [Waterfall Wedding Venues + Packages] It was amazing. This peaceful and meticulously designed garden space provides the perfect backdrop for all of your wedding photography needs. The staff was wonderful and so attentive. ideas to make my wedding perfect. The Waterfall was amazing from start to finish. Let's start the planning process! was so well organized and ran so smoothly because of their amazing staff. The Waterfall offers a variety of options. When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. My fiance personally felt uneasy about burdening them with decorating The Waterfall with all our DIY crafts, but David was not fazed and encouraged all of my Pinterest ideas! Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. Communication a One enchanted evening! At the end I knew that nothing else I looked at would compare to The Waterfall. The day of the wedding Nicole and the rest of the staff were able to make our DREAM wedding a REALITY. Thank You, The rest of our staff was outstanding as well taking special care of the tables where our immediate family was seated, and when the wedding occurring in the other ballroom got too rowdy, they were quick to work with the rest of the staff to get things under control so the issues next door didn't affect our day in any way. We have received extensive calls, texts and emails from guests praising The Waterfall for a perfect evening. But we were practically on top of each other. Everything was absolutely amazing. We had to reschedule 3 times due to covid, and they were nothing We had our wedding here and it went great! I made a complaint that no one communicated this change with me, but it happened again with my second coordinator. From the day I walked into the waterfall I fell in love! The Waterfall is one of the most elegant facilities for Weddings, Social and Corporate Events, having established itself as a premiere destination for superb cuisine, service and ambience. She was available at anytime to help me plan and RyeNeysa, thank you from the bottom of my heart for all of your kind words! Waterfall Delaware Wedding - treneforbes.com Even though both spaces are designed differently, they both provide couples with an elegant backdrop in which to exchange their vows and celebrate their big day. The Waterfall Catering and Special Events | Reception Venues She attended to my daughter's every need and was so pleasant in doing so. tient, transparent and the ultimate professional. The dessert bar was such a big hit! Share with your guests to collect your wedding photos. The Waterfall is a gorgeous event space, where for nearly a decade our inspired patrons have used our halls as the stage for which they have set the brightest memories of their lives. Im sure its difficult to cook steak correct for 150 people and I cant complain because they really worked hard to make sure everyone was taken care of. The cocktail hour had so much food the guests didnt realize there was a plated meal too. Would highly recommend having your wedding here as it is so worth the price! The staff were SO nice i can't even explain. Your guests will sure to leave full and happy. Although I didn't get to enjoy as much as I liked our guests RAVED about the food. If you are looking for a venue which is extremely beautiful and with staff with great customer service , this is for you. eir customer service a 10/10. From the day we selected this dream venue, everything was wonderful. The Waterfall | Claymont DE - Facebook Not only is this venue absolutely stunning, but the food and service is unmatched. The food is excellent, the drinks were great and the service was awesome! They were so good that after the wedding, even my groomsmen were telling me how great they were and taking care of stuff I didnt even know about and that they deserve a raise! spite there being another wedding, we wouldnt even know they were there. Every single person on their staff took the time to personally talk to me and make sure that my husband and I were well taken care of! The My now husband and I got Married at The Waterfall this past Saturday May 14, 2016 and have been planning this wedding for a little over two years. aughter's event specialist and she was very attentive, accommodating and personable. Feels like they got our $20,000 and my event is over so OH WELL. From beginning to end, everything was tasteful, on-point and the customer service we experienced was awesome! cially from the bridal attendant!!) Everything was set up just as I imagined and I brought in a lot of stuff! We are filipino and they actually surprised us with a filipino station during the cocktail hour! The Waterfall did. Thank you so much Sam and Marcus the owner!!! She was the nicest, kindest ever and helped ease my jitters. Select the Caribbean Station for the Oxtails your guests will thank you for it! They couldn't do enough for us. All of our guests are still raving about how beautiful the venue is and how incredible and abundant the food was. Not only was it beautiful, amazing food and perfect for our big day, but the overall experience with Dan, Diandra and Amanda made it better than I ever could have imagined. There were soooo many dessert options it was inane. The wedding party was also accommodated in a bridal suite stocked with food and drinks hours before the wedding started. s told us that it was the best wedding they had ever attended! ring the reception every single worker was extremely attentive. The waterfall definitely over promised and under delivered. Of course, we had to wait for them to returnDespite my clear pictures and detailed plans for decorations, half of my decorations were not used, as guests were arriving they were still setting up, when my weddings were repackaged most of them were damaged, doing a final walk through through the facility I found my expensive faux flower decorations in the coat closet, etc. The Waterfall Catering and Special Events - Claymont, DE You and your guests can slip away to the gazebo or walk across the little arched bridge. Every time we walked through the door (which was many times in the beginning to see all of the changes!) ey were by our side for whatever we needed the entire night. Every single guest said it was the best cocktail hour they have ever been to. The staff was wonderful. The office had setup an appointment for us for 2pm on 9/2/18. Everyone we met and worked with at the Waterfall, from the owner, the manager, our maitre d', and the caterers, were all so professional and gracious and truly made our experience so pleasurable and special. You will not be disappointed!!!! Thank you for making my wedding day EVERYTHING I dreamed of! Our wedding took place on November 9th 2018 and I am still dreaming about how amazing it was, most of which is because of the Waterfall. Our favorite, however, was Twisted Willow Flowers. We have attended almost two dozen weddings in the past 2 years, so our expectations were high but The Waterfall far exceeded them. It is still heartbreaking to know all the time and energy I put into our wedding along with my continuous communication and attention to detail, was for a less than perfect day thanks to the staff at the Waterfall. Beautiful venue, Melinda and the staff are amazing. Highly Recommended!! 1001 North Delaware Avenue, Fishtown. We had nothing but great feedback from all of them. Weddings typically range from $165 to $220 per person and include uplighting, staff, gratuity and tax. I feel like I need to invite this woman to Thanksgiving Dinner cuz' she was the real MVP ya'll. thank you waterfall and staff!!! Our guests were in awe when they saw the venue and raved about the service and of course the endless amounts of food desserts and drinks. In hindsight, I would have 100% selected another venue. outside, and the beautiful flowers, and greenery made for amazing photos. THANK YOU GUYS FOR EVERYTHING. Food hot and excellent Its in Delaware but only a 20 minute drive from Philadelphia! Every other venue we visited after that pared in comparison to The Waterfall. I wish there were word to express how amazing sh Wecould not provide enough praise for this venue and the staff. The venue itself is gorgeous from the outside ceremony, to the high ceiling cocktail hour, to the ballroom. Its immaculately clean, the decor is high end, and the waterfalls throughout are the perfect touch. I worked with Melinda who was very helpful throughout the planning process. We strive to execute each event to the best of abilities, unfortunately, we cannot control mother nature or any of her pests. She quit just three days prior to my event, and they didnt tell me until after the event. They had about 14 pages (front and back) of options for cocktail hour station, butlered hors-doeuvres, dessert stations, actual courses etc etc. I could go on and on but instead of rambling let me put it this way: if you are looking for a top notch venue, look no further. During the reception, the air conditioner broke, and I had several guests leave prematurely because it was unbearably hot. From day one until the night of the event the staff was just wonderful. Sign up on The Knot to reach more couples and book more weddings! The Waterfall provided us with best wedding day experience I could ever imagine! The adjacent manicured . She was open to my desires and made plenty of helpful suggestion. My daughter's wedding attendant Sam, was so great! I would recommend this venue to everyone! ll amazed at how good the Hibiscus Juice and Ginger Juice tasted. First of all, the venue is absolutely beautiful and in the most pristine condition. The Waterfall. We specifically would like to thank our bridal attendant MonJay, our captain Lakira, and our MatreD DeNeen for all their support throughout the day. Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. Newark, Delaware. When I toured the ballrooms, cocktail hour room & outdoor space I was absolutely blown away - there is NO WHERE in the surrounding area or probably even anywhere close that is comparable. The views indoor and outdoor was outstanding! Really breatht My wedding was on 9/14/18 and as far as the food and the staff that day - all was great. For the amount paid, the service should have been much better. From the outside garden, cocktail space, to the gorgeous cascade ballroom, & most important: the drinks and endless food!!! There are two ballrooms inside for couples to choose from: the Grand Ballroom and the Cascade Ballroom. -large selection of cocktail hour food Our friends and family members are still talking about the wedding for our daughter being the best wedding that they ever attended. Although its only been 3 days since out special day everyone can't stop calling, e-mailing, texting or even face-booking how great everything was and even how amazing the whole staff was. My husband and I chose The Waterfall for our November 2019 wedding and were absolutely BLOWN AWAY! Our wedding day Hi Jina, I can't say enough great things about The Waterfall and honestly in the future, I want to have more events here. While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. The Waterfall Delaware Vibrant Wedding - YouTube I had never heard of the Waterfall until I started going to bridal shows. Our guests are still complimenting us on how elegant and classic the wedding was and we honestly could not have pulled it off without the staff! We had our ceremony indoors due to the cold/windy weather after a hurricane! We had the wedding of our dreams because of this venue. I was in awe at how they decorated the entire room and the outside was INCREDIBLE!!!!! Get inspiration for your special day when you partner with our professional wedding planners Learn More. Staff was very pleasant and food was really good. I'm so happy with the way my wedding turned out! Everyone of our guests couldn't stop commenting on how great the food was, how accommodating the staff was and what a beautiful venue we chose. From the minute we went for our first visit, the service was impeccable. The food was delicious, the venue was gorgeous and the staff was phenomenal. Everyone is still raving about all the food at my wedding and how amazing it was! My assigned Event Specialist was Jessy Moran. I gave 4 out 5 stars. Brett and Maxine, in particular, were shining stars and made our day spectacular! I highly recommend The Waterfall! As we started to walk downstairs she asked me and my Fiance how long we had been engaged, I replied 2 years. You choose a photographer, a DJ, and a florist and we will do the restincluding catering, customized lighting, and handcrafted cakes. In this regard as well, we have no complaints. This was definitely the best decision, our wedding was everything and more! David & the staff was very professional, very kind & very organized. We knew we were going to be in good hands from the very first meeting with our Event Specialist Nicoleta. The Grand Ballroom is where we hosted our reception. I am eloping. It was an absolute pleasure working with Nicoleta in the months, weeks and days leading up to the wedding. Our Matire From start to finish, the Waterfall hit a home run with ambiance, outstanding service, and a scrumptious array of food. -------------------------------------- -the owner was kind and helpful but the staff was not so much. My wedding coordinator Nicoleta was phenomenal, I cant say enough great things about her. dn't be possible without The Waterfall. It was a perfect night! Truly a pleasure to work with! Delaware City Fire Hall is the most accommodating place to host the wedding ceremony and reception of your dreams. I have no words to express my gratitude for such an amazing night.