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If you see an error code flashing on your Samsung range or microwave, don't panic. Call for service when all else fails. It may have a different design and information code depending on the model. Note: To try to clear an error code, unplug the microwave or turn it off at the circuit breaker for 60 seconds. A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. How To Reset? Menu. Here Is Why. Email as a contact option was discontinued as of April 3rd, 2019. Allow the microwave to dry if it is probable that moisture in the microwave's electronics is causing the mistake. If the faults occur in the gas sensor, C-10, C-11, and C12 error occurs in the control panel. To fix this issue, you must replace the gas sensor. So, to reset the Samsung microwave, you need to unplug it from the electrical outlet and wait for a minute or two for the microwave to reset. Fortunately, there's an easy way to tell. If the water is not warm click on the link below for additional troubleshooting information. Move the microwave from the cabinet and place it on a solid surface to work. Disconnect the grill from the microwave by removing the clips which are holding it in place. Service Information For Appliance Repair Professionals. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Remove the control panel by pulling it up and out of its position. Factory reset Sometimes it's good to have a fresh start. Replace the electronic control board in the oven if the problem persists. Remember where each connector goes to ensure proper reinstallation. Before you begin going through the steps below to fix the problem, please keep in mind that repairing microwaves is very dangerous due to the high-voltage components within them. Want to find a quick way to repair your microwave oven? Unplug the power cord of the microwave and contact the Samsung service center. Step 4: Take out the screw holding the panel. This list explains all the possible fault codes, including Samsung microwave error code SE. If the microwave isnt heating or has stopped working, make sure it isnt in demo mode, check the kitchen timer and the door, and ensure theres enough clearance on both sides. Basically, when a button is depressed, a voltage signal is sent back to the control board. If you are not a qualified or experienced technician, you should not attempt any of the repairs listed below that involve working on the internal components of the microwave. You can fix this by replacing the humidity sensor. In Demo mode, the timer counts down much faster than usual. Follow the steps below to replace the temperature sensor of your Samsung microwave: If the error code persists, consider hard resetting it. Copyright 1995-2023 Samsung. Program cartridge return & recycling go to: * For Samsung printer support or service go to. 07-20-2022 Start Right Here Find appliance parts, lawn & garden equipment parts, heating & cooling parts and more from the top brands in the industry here. 2) Sit in a chair. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. Most information codes for microwaves usually requireverification by a technician. Appliance Service Information. You can tell if the control pad is faulty by checking to see if it responds when you press the buttons on it - if the control pad still . The sticker can be inside the microwave or on the backside. To do so, remove the screws securing the touchpad with the microwave. What to do? Appliance Repair Service Over 30 Years of Experience PROVIDING EXPERT . To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Step 2: Disconnect the oven's power cord from the outlet. When the SE error code appears on a Samsung Microwave it indicates that your unit has a key thats stuck on the control pad or ribbon cable connection is dirty or the electronic control board has failed. Just turn the power off and then back on, or disconnect from the power source. If the error codes C-AO, C-A1, and C-A2 are displayed in the control panel, it indicates a functional error has occurred in your microwave oven. Reattach the back panel with the microwave. Plug the microwave into the electric outlet. Power on the microwave and check if the E-24 error has disappeared. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. First though, it's possible that if you power cycle the microwave, you may clear the error. However, some error codes may require additional steps to get the problem solved. However, if you keep getting this code, check the two parts below: Any time buttons begin to malfunction on a Samsung microwave the SE code will be displayed. Remove the back panel by removing the screws holding the panel in place. The SE code is generally associated with the microwave beeping several times, displaying the code, and not working until the door has been opened and closed again. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. This part can be tested with a multimeter to determine if there is continuity. Please take our brief survey. Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. SE error code shows up with the beeping sound, and it also appears when one or two buttons on the control panel are defective. If there is no communication between the main and sub MICOM. Unplug the microwave or toggle the circuit breaker to turn it off. If there is no communication between the main and sub MICOM. 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. In the end, the SE error code can cause you a great deal of headaches. Try reconnecting the power when bAd LinE appears, though you may need to contact a pro about this one. Remove the flanges from the cabinet by disconnecting the screws holding it to the microwave. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro Purchase the new temperature sensor based on the model of your microwave. When buttons on the control pad stop working, the SE code will be shown. Hi there! In case the temperature rises over the limit temperature during the operation of each mode. When buttons on the control pad stop working, the SE code will be shown. Magnetrons are usually not economical to replace. If you see t-E-S-t on the range, you need to turn off Demo mode. . You can reset the keypad to resolve the error code caused by the control panel glitches. Before going any further, you will want to check the connection to see if it looks okay. I can definitely understand the frustration of not being able to use all the great features on this model. Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Copyright 1995-2023 SAMSUNG All Rights Reserved. Plug in the microwave by connecting the power cord to the electric outlet. If you see an error code flashing on your Samsung range or microwave, dont panic. Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. If you find it damaged, you must replace it. Restart the microwave after waiting. Please contact us via Live Chat for a faster response. See our Privacy Policy here. And reconnect the ribbon wire with the control board. Note: The provided information refers to microwaves sold in Canada. If the humidity sensor fails, food will come out dry. The Samsung microwave is a more dynamic version of a normal microwave. But, If everything above will not fix the problem, then you need to replace the whole touchpad. Check to See if the Microwave is Heating. And attach the flangers and secure them with the cabinet. Move the microwave from its original position and place it in a comfortable position to work. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. All rights reserved. A humidity sensors function is to prevent the food from getting too dry. When something goes wrong with your microwave, an error code will appear. Snowboard- . Fast, easy checkout with Shop Samsung App. Remove the two screws from the top vent, followed by the one from above the keypad. SelectAllSettings, and then select General & Privacy. You can access the humidity sensor after removing the panel. Remove the screws that secure the control board to the control panel. Here are common faults that trigger the SE error code on the control panel: The SE error code will show up along with the beep sound. Reattach all the wires you disconnected and move the device to its original position. After 10 minutes, plug in the microwave to the electric outlet. Why It Happens And How To Fix? How To Replace Igniter In Kenmore Oven? The buttons in the control panel are not responding. Sometimes, doing this will solve the issue. To test if the microwave is heating: Place one cup (250 mL) of water on the microwave turntable. By ticking this box, I accept Samsung Service Updates, including . Welcome to Urban Home Corner. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Next, you have to remove the control board. Now, reconnect it and turn it on. This guide contains a reference list of microwave error codes and their meanings. Now Hiring. Purchase the new gas sensor based on the model of your Samsung microwave. Always keep in mind that microwaves can be inherently dangerous to repair. The C-10 error is a code that may sometimes appear while running self diagnosis on an oven. Let it stay disconnected for 5 to 10 minutes. Speak to one of our dedicated team of experts. If the SE error code persists, follow the steps below to fix the issue. I can definitely understand the frustration of not being able to use all the great features on this model. Click here to use the chatbox to speak with one of our technicians.No in-home service calls. / Amount Instructions Place 0.5 cups brown rice + 1 cup Press the Fit Choice button. If the control board is defective, replace it. C-DO code. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your 4.Defective Ass'y PCB. One such advanced feature of the Samsung microwave Using your microwave oven Using the fit choice button Menu / Item No. Locate the control pad. Hold down the settings button and press the number 9 on the keypad. Place the cabinet into its place and secure it. And if you're wondering what the code on your microwave means, this extensive list should help. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. Disconnect the wire harnesses from the rest of the system. An error code displaying on yourSamsung microwavemeans that there are some problems restricting your microwave from operating correctly or safely. If you see dE or dC, remove the divider from the oven, and put it back in. Apart from this, wiring issues can also be the reason for the e-11 error code. It will even turn on automatically if the microwave is getting too hot. http://www.Samsung.com/us/support/service/location. A microwave oven includes a gas sensor for detecting the concentration of gas developed from a foodstuff disposed in an oven cavity. Purchase the new sensor based on the model of your Samsung microwave. No heat. The humidity sensor is on the left side behind the rear panel. Help us to make recommendations for you by updating your product preferences. After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). As we mentioned above, SE code show up on the display when touchpad or one of the buttons is stuck in the ON position. Often the issue can be resolved with a simple repair or minor part replacement. These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. It will cost around 20 to 30 dollars. Consider help from a professional to fix the issue if you find it too technical to fix the issue. Samsung microwave error code official guide. Step Two - Check the Control Pad. Check the control board for signs of damage. What are the common error codes on Samsung microwaves? Reattach the back panel of the microwave and secure it with screws. Due to the microwave having a digital keypad, it sometimes may freeze. HOWEVER, never do that with a microwave because of the radiation danger. And if you think moisture may have gotten in the microwave, that could be causing errors Please help us improve by selecting a reason below. This site uses cookies to personalise your experience, analyze site traffic and keep track of items stored in your shopping basket. Any button is stuck or held for more than 10 seconds. Free standard shipping, exclusive offers and financing options. There are a number of a different ways of contacting us via Live Chat, Text, Email and more. Begin by unplugging the microwave from the electric outlet. Remove the microwave cabinet (if you havent already). Today we will discuss the SE error code that can appear on Samsung microwaves. Reattach the control board and reconnect all the wires referring to the photo you took. Your TV will restart automatically. Unplug the power cord of the microwave and contact the Samsung service center. Begin by disconnecting the microwave from the electric outlet. Have you ever encountered this error code with your Samsung microwave? You can locate the temperature sensor in the upper left corner at the backside of the microwave. This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. Unplug the microwave from the electric outlet by removing the power cord. Very poor quality. Remove the screw that holds the display panel in place. 24/7 365 days a year! The error code SE displays in the control board of the microwave if the touchpad has issues. Step 3: Turn the oven around to gain access to the back of the oven. However, if your microwave doesnt heat up at all, it could be in Demo mode. To do so, remove the bottom panel and unscrew the mounting screws holding the microwave to the cabinet. It has an above-average wattage of 1,100, but no convection cooking. The waveguide cover might be damaged and shorting out. Now its time to remove the control panel. We earn a commission if you click this link and make a purchase at no additional cost to you. In order to regain normal functionality of the Microwave the problem causing the error code will need to be resolved. Have a Microwave Model ME21H706MQG having the same -SE- issue. Want to find a quick way to repair your microwave oven? You got this! Unplug the unit to prevent electrical shock, Remove the exhaust hood, also known as the vent at the top there should be two screws, Slide the grill up and to the left to completely remove. These products offer a good value for money, and if you compare prices and features of the microwaves from other brands, you will very likely come back to Samsung. All you need to do is unplug your microwave from the wall and then turn it back on after a minute or two. SHOP PARTS And it also happens when the control board glitches, causing this issue. The multimeter should read a few ohms of resistance for each control pad when its engaged. Plug the microwave into an electric outlet. The five common error codes discussed in the article are e-11, SE, E-24, C-10, C-11, C-12 and C-A0, C-A1, and C-A2. C-F0 / E-83. To do this, remove the power cord of the microwave from the electric outlet to prevent yourself from electrical hazards. selection. Switch it on and see if the SE error code has disappeared. The Samsung microwave does not have a reset button. IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Install your new control panel, and attach the cables back into the same places that you took the old ones out from. Kenmore Oven Door Locked Lights Are Blinking. Follow the steps below to replace the damper: Or else seek help from a professional to fix the error codes. Step 1: Pull the oven away from the wall. The error code e-11 on your Samsung microwave indicates a faulty humidity sensor. If the error code was simply a fluke, the device will start back up and operate perfectly. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. Check out the chart below for tips and guidelines. Follow the steps below to replace the touchpad: Power on the microwave; the SE error code must have disappeared. Some basic troubleshooting can usually fix the problem! Get product support via live chat, email, and more. If you try the solutions suggested below, you may well be able to fix your oven without a service technician. Start the microwave oven for 1 minute on the HI setting (100% Power) If the water is warm the microwave is heating. It is showing error se8 . Unplug the microwave from the electric outlet. A gap is formed between the two surfaces that separates the conductive coating until the user applies pressure, thus helping the two surfaces contact each other. What can you do if the control panel of your Samsung microwave does not respond; ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Turn the demo mode on or off (ME21K7010DS) ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Cook vegetables (ME21K7010DS) (Replacement Procedure, Cost, Etc). If the microwave has power, but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. The following are the steps to take in order to reset your Samsung Microwave.To resolve this issue, simply follow these simple steps: Step 1: The first step is to unplug the microwave from the power outlet for approximately 2 minutes.Connect it back together and turn it on. Please take our brief survey. Plug the microwave oven into the electric outlet. Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. This is a model with the control and display on the door and not on the right hand side. Modern microwaves are designed to communicate faults in the microwave oven through error codes, which makes figuring out the cause and repair easy. Reattach all the racks you remove, including the turntable. Remember, however, that this work should be performed with the greatest care and safety. Follow the steps below to hard reset your Samsung microwave: Power on the microwave and check if the error code has disappeared. A simple fix to this issue is to unplug the microwave oven and let it cool for a couple of hours by keeping the doors open. Thanks so much for sharing your experience with this microwave. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless steel with 5 Answers - Best Buy Locate the control panel and remove the screws that hold it in place. 5 Ways To Fix A Blender Leaking Through Blade, 5 Common Samsung Washing Machine Error Codes (+Quick Fix). Well talk about what the code means and ways you can fix it. By ticking this box, I accept Samsung Service Updates, including . Follow our step-by-step guide to diagnose the issue and resolve the . You can restore all of The Freestyles settings (excluding the network settings) to their factory defaults. In this article, I have discussed the 5 common error codes and simple ways to fix the faults. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. (Dust, water). Waveguide Cover. Press OK. The popcorn button keeps coming up c-10 what does that mean - Learn about Samsung - 2.1 Cu. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Step 6: Remove every wire that's connected to the control panel. If so, what was your issue and what did you have to do to repair it? It is usually found attached to the control panel, which it is connected to by flat ribbon connectors. Enter the current time on the number pad and press OK again. Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Then you can plug the microwave back to power and check whether it is functioning correctly. Else, you can use your microwave as usual now. Easy sign-in, Samsung Pay, notifications, and more! Disconnect the locking clips and wires connected to the gas sensor. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. .Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it. A Samsung Microwave displays a E-41 error code when a Easy/Ph Sensor Error has been detected by the internal electronic diagnostics. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. Depending on the microwave, you may need to depress the retaining tabs first before removing the control board. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. Before you move on to serious repair, consider resetting your Samsung microwave. When I do it shuts off after about 10 seconds and give an error code 10. Self Clean warnings Warning:Failure to follow these precautions could result in damage to the oven, fire, and/orpersonal injury. The control pad is often attached to the actual control panel, and is generally connected to the electronic control board with flat ribbon style connectors. jeff sr. You can find the grill on the upper side of the microwave. Watch the video for full details. Samsung oven displays C-10 error after SmartThings self diagnosis, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Why It Happens and How To Fix? Remove the microwave cabinet this involves removing a few screws from the back of the microwave, and then it should come off (consult your manual if necessary). Free standard shipping, exclusive offers and financing options. Step 5: Take out the four screws which hold the top panel of the microwave in place. Access the back side of the microwave and disconnect the cabinet from the device. Tips on how to fall asleep in a living room chair: 1) Be old. . This is much more cost effective and has a far less impact on the environment than a complete appliance replacement. Putting it back together. Samsung, Your tech just came out to investigate the code displayed on my oven, which will not work. The ribbon cable is accumulated with dirt and debris. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. What does C-DO mean and how is it fixed - Learn about Samsung - 1.7 Cu. This list explains all the possible fault codes, including . Begin by disconnecting the power supply from the electric outlet. Remove the panels around the microwaves by disconnecting the screws securing the panel. Schedule Service (866) 254-8474. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. NOW HIRING! A Samsung Microwave displaying an error code can lock out the Microwave or disable it from functioning normally. The microwave has power but is not working. Replug your Samsung microwave into the electric outlet and switch on the power. Clean the control board with compressed air and a dry cloth. Sometimes, troubleshooting a device requires power when open. Give the open door a good push when you see the door error code. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.