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The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. document.write ('&cb=' + m3_r); As mentioned earlier, it would be best to contact your local post office first, so they can look up all relevant information about the packages delivery. However, the actual agent the driver delivered to is themselves. I just want to avoid this in future. Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana.". USPS website. The second reason that delivered to agent for final delivery may mistakenly end up on your tracking, is if the postal carrier accidentally typed the wrong code while handling your shipment. Once that happens, the tracking status will say ''delivered to agent''. My customer lives in Linton, IN. After that time, either you or the buyer can ask eBay to step in to help resolve the issue. Honestly it makes no sense. Copyright 1995-2023 eBay Inc. All Rights Reserved. Rated 4.7 / 5 based on 1,047 reviews. Additionally, USPS sometimes marks delivered to agent for final delivery when they actually still have possession of the package. 12.00 shipping or so it is a larger box. Don't love it? If that time comes, youll want to know exactly how to navigate that situation. Youll need to provide new, additional information to back up your appeal. Most commonly, this is a mailroom, front desk clerk, or parcel locker. Therefore, waiting 1 business day (or 2 if youre patient) is usually enough for the package to get delivered without any extra steps needing to be done. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! If your buyer hasnt received their item and the estimated delivery date has passed, theyll let you know theres an issue by opening an item not received request. The buyer has not received the parcel and requires a refund. Just dont be surprised if this is the last message you see your tracking ever update with! In a screenshot uploaded by a seller, the USPS tracking showed: Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. eBay Community Buying & Selling Shipping USPS Tracking- Delivered To Agent Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page USPS Tracking- Delivered To Agent Go to Best Answer stuff4divas Rockstar (7291feedbacks) View listings Options Once the buyer has let you know that they have an issue, you have 3 business days to make things right. If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. Most commonly, this is someone who lives at or works at the establishment where the package is being dropped off. Find out when you can expect your item to arrive, and get information on free shipping. If you've changed your mind about an item you bought or there's something wrong with it, you can request a return. Is Getting a Refund for a USPS Late Delivery Possible? USPS Informed Delivery is a free service, similar to UPS My Choice or Fedex Delivery Manager. Our guides below will help answer any questions you might have about shipping on eBay. Anyways, I can't do anything. Sellers posted examples of tracking numbers that showed how USPS Tracking displayed such deliveries. Read more below. Because its possible one of these may apply to you, I wanted to share them with you. Now I can't be sure that some "agent" won't just steal my package. Consider Signing Up For USPS Informed Delivery. More shipping tips from your fellow sellers! Companies such as USPS, UPS, FedEx, and DHLare suffering from the same problem. ago Trademarks are only used for nominative fair use and are property of their owners. So, be patient, and follow the tips above if your package does not arrive. Consider adding insurance so that youre covered if the item is lost in transit. All employees on this sub are here of their own volition to talk to and interact with other employees and customers. The USPS driver states that they delivered it to themselves. Deposit bank checks virtually with the click of a button. Still, if you want to be 100% certain that this situation isnt ever going to plague you, its a good idea to consider signing up for a US Global Mail account. 1 12 12 comments Best Add a Comment Snapp_Tastic 2 mo. //]]>-->. Clearly, I can't do anything in person to resolve the issue. What is Overnight Shipping USPS and how much does it cost? View cart for details. In the overwhelming majority of circumstances that you see this message pop up in your tracking info its because a USPS mail carrier has completed delivery to someone that wasnt expressly named on the envelope or package directly. Delivered to the agent for the final delivery hi There are several items I bought from eBay, and all the packages have the same text delivered to the agent for final delivery (stuck on it). For more information on how to handle these requests, and how eBay can help, take a look at handling payment disputes. The tricky thing with this update is that it never really says who your agent that the package was delivered to actually is, which makes tracking them down a little bit of a challenge if they dont first reach out to you instead. Your agent is the reshipper. Read our article on shipping for sellers. What to do if you provided an incorrect shipping address. However, we are not to just sign and leave the item if you are not there to revive the item. Will I Be Reimbursed If Im Unable To Retrieve The Package? Im at a loss, it happened for the first time and the buyer is tuned for a refund. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. If the estimated delivery date for your order has passed and your item hasn't arrived, you can let the seller know by reporting that you didn't receive it. USPS Tracking Status Scan Code Events List. Complete a change of address online and deliver the form to your local post office. //]]>-->,